Question 1

Who does Pai Dai DMC sell to?

Accepted Answer

Pai Dai DMC works with wholesale tour operators, MICE planners, and corporate travel buyers, and also serves private groups and individual travellers (FIT) directly. Every programme is quoted to order, and we never undercut our trade partners.

Question 2

What countries do you operate in?

Accepted Answer

Thailand and Vietnam, with full ground operations in both. Cambodia is supported as a cross-border extension only, we do not operate independently in Cambodia.

Question 3

What is your minimum lead time?

Accepted Answer

Standard lead time is 4+ weeks from inquiry to group arrival. Peak season (December-February, Songkran, Lunar New Year) requires 8+ weeks. Quote turnaround is 24 hours from a complete inquiry.

Question 4

What group sizes can you handle?

Accepted Answer

Group sizes from 2 to 120 pax across both Thailand and Vietnam. MICE programmes scale higher on a per-event basis.

Question 5

What languages are guides available in?

Accepted Answer

Licensed local guides in any language your programme requires, across both Thailand and Vietnam. Guides are contracted per programme rather than drawn from a fixed roster, so the language is matched to your group. English, Spanish, Thai and Vietnamese are the most requested; others are sourced to order.

Question 6

How does pricing work?

Accepted Answer

All pricing is quoted to order per inquiry. We do not publish fixed public rates, and we never undercut our trade partners. Single invoice per programme, EUR or USD on request. Rates exclude VAT.

Question 7

What licences and credentials do you hold?

Accepted Answer

Tourism Business Licence No. 11/13335 (Department of Tourism), Thailand DBD Registration No. 0415566000335, Vietnam International Tour Operator Licence No. 79-2057/2025/CDLQGVN-GP LHQ, and the TAT STGs-STAR 3-Star Sustainable Tourism Acceleration Rating (certificate STAR-E00529, valid to 2028). Pai Dai DMC was founded in 2023; our founding team has operated in Thailand ground tourism since 2019.

Question 8

How do I request a quote?

Accepted Answer

Submit the inquiry form at https://www.paidaidmc.com/plan or email sales@paidaitravel.com. Include preferred dates, regions, group size, language requirements, and budget tier. A proposal follows within 24 hours.

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