Privacy Policy
Effective April 2026
Information We Collect
When you submit an inquiry through our website or contact us directly, we may collect your name, company name, email address, destination preferences, travel dates, and group details such as passenger count and programme requirements. We do not use tracking cookies beyond essential analytics necessary for site operation.
How We Use Your Information
The information you provide is used solely to respond to your enquiry, prepare quotations, and coordinate ground operations on your behalf. We will never sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose.
Data Sharing
To fulfil your travel programme, we may share relevant details with hotels, transport providers, guides, and activity operators as strictly required. This sharing occurs only with your knowledge and consent, limited to the information each supplier needs to deliver their service. We do not share data with any party beyond what is necessary to operate your programme.
Data Retention
Enquiry and operational data is retained for up to two years from the date of collection for reference purposes. You may request deletion of your personal data at any time by contacting us, and we will action that request within 30 days.
Contact
For any questions regarding this policy or to request access to, correction of, or deletion of your personal data, please contact us at ryan@paidaitravel.com.